Built for businesses that care about their customers.
The Online Reputation Problem We Saw
For many local businesses, the Google rating is the first thing a new customer sees. But the underlying problem usually isn't the rating itself. It's that feedback arrives too late. Customers who had a poor experience often don't say anything at the time. They leave, and the business finds out later from a public review, or never finds out at all.
Meanwhile, happy customers rarely think to leave a review unless someone asks. The result is a public picture shaped by a few loud voices, and owners who care about their customers but have no simple way to hear from them. A problem that could have been fixed with a quick apology stays unresolved, and that isn't good for the customer or the business.
Our Mission: Smarter Reputation Management for Small Businesses
Give every customer a voice and every business a chance to respond.
Mr.Repo is a customer feedback and online reputation management platform — not a review-filtering tool. Every customer always has full and equal freedom to share their experience publicly on Google, Yelp, or any platform, because that's how authentic trust is built. Our role is to make sure small businesses hear from customers quickly enough to actually improve, and to make QR code feedback collection as fast and friction-free as possible.
You may also see our name written as Mr Repo, Mr. Repo or MrRepo — it's all us, at mrrepo.ai.
Our Core Principles
Customer First
Every customer always has the freedom to share their experience publicly. We build tools that respect that right — not circumvent it.
Speed is Everything
A concern you hear about while the customer is still nearby is much easier to put right than one you discover days later. We design everything around getting feedback to you quickly.
Frictionless UX
If sharing feedback takes more than a few seconds, customers won't do it. We obsess over making the scan-to-share flow as fast and simple as possible.
Commitments we hold ourselves to
We follow review platform rules
Every customer sees the option to leave a public review, whatever rating they give. We don't build review gating, and we don't sell reviews.
We're honest about what we offer
Plan limits and prices are published on our pricing page. Where we compare ourselves to other tools, we say when we last checked and where the information came from.
We publish practical, free resources
Our rating calculator and review reply templates are free to use, whether or not you're a customer.
We're open about how we write
Our editorial policy explains how we choose topics, check facts, use AI assistance, and correct mistakes.
