Review management for restaurants, clinics, salons and more

Mr.Repo puts Google review management, private customer feedback, competitor tracking and local ranking data in one dashboard. Pick your business type to see how it fits.

Start free for 14 days See the demo

What you get, whatever you run

Restaurants & Cafés

What matters
Wait times, the food, the staff and a clean room.
Best moment to ask
When the bill arrives or after dessert.
Where to ask
Table tent, bill folder, receipt, counter and takeaway bags.
What to say
We’d love to hear how your visit was. There’s a code on the table if you’d like to share.
Keep in mind
Allergy, hygiene and billing concerns often arrive as private feedback, so read them the same day.
Tools
Google Review Management · Customer Feedback Management · Alerts & Notifications

Read the restaurant guide

Salons & Spas

What matters
The result, the stylist or therapist and feeling looked after.
Best moment to ask
While the client admires the finished result.
Where to ask
A card at the station, the reception desk and the aftercare card.
What to say
If you’d like to share how today went, the code on this card takes a minute.
Keep in mind
A concern about a colour or a treatment is easier to put right if it reaches you privately.
Tools
Customer Feedback Management · Google Maps Rank Tracking · Business Analytics & Insights

Dentists & Clinics

What matters
Trust, comfort, clear explanations and how nervous patients were treated.
Best moment to ask
At checkout or in the aftercare leaflet, never mid-treatment.
Where to ask
Reception desk, checkout card and leaflet.
What to say
We’d welcome your feedback on your visit. The code on this card takes a minute.
Keep in mind
Never put patient or treatment details in a reply. Rules on medical advertising and patient testimonials differ by country, so check yours. Clinical concerns that need direct follow-up should go through private feedback.
Tools
Customer Feedback Management · Alerts & Notifications · Google Review Management

Read the dental practice guide

Gyms & Fitness Studios

What matters
Equipment, cleanliness, classes and staff. Members stay when problems get fixed.
Best moment to ask
By the exit or the water station.
Where to ask
Exit door, water station, studio wall and front desk.
What to say
We’re always improving. Scan the code on your way out to tell us how it’s going.
Keep in mind
Equipment, class and billing complaints are common private feedback.
Tools
Business Analytics & Insights · Customer Feedback Management · Competitor Analysis

Hotels & Guesthouses

What matters
The room, cleanliness, staff and how the stay felt overall.
Best moment to ask
An in-room info card during the stay, and at checkout.
Where to ask
In-room card, reception and checkout desk.
What to say
Tell us how your stay is going. The code on the info card works any time.
Keep in mind
Reviews on Booking.com or TripAdvisor are separate platforms. Mr.Repo’s QR covers Google.
Tools
Google Review Management · Competitor Analysis · Alerts & Notifications

Auto Repair Shops

What matters
Trust, clear pricing and finishing on time.
Best moment to ask
On the invoice or key tag, so customers respond once they’re home.
Where to ask
Invoice, key tag, waiting area and counter.
What to say
If you’d like to tell us about your service, the code on your invoice takes a minute.
Keep in mind
Quote and invoice disagreements are common private feedback.
Tools
Competitor Analysis · Google Maps Rank Tracking · Customer Feedback Management

Retail Stores

What matters
Each store’s own service, stock and queues. Every location carries your brand.
Best moment to ask
On the receipt or beside the till.
Where to ask
Receipt, till and bag.
What to say
Tell us how we did today. The code on your receipt takes a minute.
Keep in mind
Give each store its own QR code so you see feedback location by location.
Tools
Multi-Business Management · Business Analytics & Insights · Customer Feedback Management

Professional Services

What matters
Trust and clear communication. Many clients find you through reviews.
Best moment to ask
In the follow-up email after a project or appointment wraps up.
Where to ask
Email, your thank-you message, invoices and the office desk (use your review link in emails).
What to say
We’d value your feedback on working with us. This link takes a minute.
Keep in mind
Never name clients or matters in a reply. Some professions limit client testimonials or review requests, so check the rules for yours.
Tools
Google Review Management · Google Search Console · Customer Feedback Management

How restaurants and cafés use Mr.Repo

Set it up

  • Table tents
  • Bill folders
  • Takeaway bags

What the customer sees

  1. They finish the meal and see the code on the bill folder.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Put the code on every table, with the same wording each time.

Don’t

Hand the folder only to tables that seemed happy.

What you’ll see

Example data: Table 12 · Soup arrived cold · New

How salons and spas use Mr.Repo

Set it up

  • Station card
  • Reception desk
  • Aftercare card

What the customer sees

  1. They admire the finished result and see the card at the desk.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Ask at payment, when the result is fresh.

Don’t

Offer a discount or freebie in return for a review. Google doesn’t allow it.

What you’ll see

Example data: Colour came out darker than I wanted · New

How dentists and clinics use Mr.Repo

Set it up

  • Reception desk
  • Checkout card
  • Aftercare leaflet

What the customer sees

  1. They check out and read the card or leaflet.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Keep replies general: ‘Thank you for your feedback.’

Don’t

Confirm someone is a patient or mention any treatment in a public reply.

Rules on medical advertising and patient testimonials differ by country. Check yours.

What you’ll see

Example data: Waited 40 minutes past my appointment · New

How gyms and fitness studios use Mr.Repo

Set it up

  • Exit door
  • Water station
  • Studio wall

What the customer sees

  1. They finish a session and scan on the way out.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Ask when members are leaving, not mid-workout.

Don’t

Run a giveaway for members who post a review.

What you’ll see

Example data: Two treadmills out of order again · New

How hotels and guesthouses use Mr.Repo

Set it up

  • In-room info card
  • Reception
  • Checkout desk

What the customer sees

  1. They find the card in the room during their stay.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Place the card in every room.

Don’t

Ask only guests who said they enjoyed the stay.

Reviews on Booking.com and TripAdvisor live on those platforms. Mr.Repo’s QR covers Google.

What you’ll see

Example data: Room 204 · Hot water not working · New

How auto repair shops use Mr.Repo

Set it up

  • Invoice
  • Key tag
  • Waiting area

What the customer sees

  1. They collect their car and see the code on the invoice.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Print the code on every invoice.

Don’t

Offer money off the next service for a review.

What you’ll see

Example data: Final bill higher than the quote · New

How retail stores use Mr.Repo

Set it up

  • Receipt
  • Till
  • Shopping bag

What the customer sees

  1. They pay and see the code on the receipt.
  2. They scan the code. It opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Give each store its own QR code.

Don’t

Share one code across stores if you want to see feedback by location.

What you’ll see

Example data: Queue at the till was long · New

How professional services use Mr.Repo

Set it up

  • Email follow-up
  • Invoice
  • Office desk

What the customer sees

  1. They get your follow-up email and click the review link.
  2. The link opens your page in seconds, with no app to install.
  3. They rate their visit, then choose: a public Google review, or private feedback to you.

What you do each day

Do

Send the link to every client once the work is done.

Don’t

Name clients or discuss their matter in a reply.

Some professions limit client testimonials or review requests. Check the rules for yours.

What you’ll see

Example data: Slow replies to my emails · New

Pick by what you need

The same honest rules everywhere

We ask everyone, never offer rewards for reviews, never write or buy reviews and never hide negative ones. What Mr.Repo doesn’t do

Questions people ask

Is Mr.Repo only for the industries listed?
No. It works for any business that serves customers in person.
Should I only ask happy customers?
No. Ask everyone in the same way.
Can I offer a discount for a review?
No. Google doesn’t allow incentives for reviews.
Can I use it for more than one location?
Yes, each business gets its own QR code. See multi-business management
Which plan do I need?
Start free for 14 days, then see pricing. See pricing

Last updated October 2026

Start free for 14 days

Create your account

Mr.Repo